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  1. MaltaPost Help Centre
  2. International Mail

International Mail

Outgoing Mail

  • Does MaltaPost offer express mail service?
  • I sent an Item and it arrived damaged
  • Why has my letter/parcel which I have sent abroad not yet been delivered?
  • What is the maximum size and weight for letters/parcels being sent abroad?
  • I would like to send a letter or parcel abroad, how much will this cost me?
  • I need to send an important document or parcel to a foreign country as quickly as possible.
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Incoming Mail

  • Why did I pay VAT to the seller but when the item arrived in Malta, I was asked to pay VAT Again?
  • What is IOSS?
  • Customs Processing
  • I have been waiting for a letter/parcel to arrive from abroad. How come this has not been delivered yet?

Prohibited Items

  • What items are prohibited from being sent by post?

Mail Insurance

  • I would like to insure a valuable item before sending it to a foreign country in Malta. What must I do?
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