If you sent an item and it arrived damaged, please contact us on info@maltapost.com
If your item is not insured, kindly find the compensation limits depending on the service used:
COMPENSATION LIMITS
LOCAL
| DOMESTIC SERVICES | MAXIMUM COMPENSATION LIMIT |
| Ordinary Items | 12 x Stamp Value per Item |
| Registered Items | 30 SDRs* Maximum (approx €33) |
| Parcel Items | 40 SDRs* per parcel plus 4.5 SDRs per kg*(approx €45 per parcel, plus €5 per kg) |
FOREIGN
| INTERNATIONAL SERVICES | MAXIMUM COMPENSATION LIMIT |
| Ordinary Items | N/A |
| Registered Items | 30 SDRs* Maximum (approx €33) |
| Ordinary Parcels | 40 SDRs* per parcel plus 4.5 SDRs per kg* (approx €45 per parcel, plus €5 per kg) |
| MEI | 19 SDR per kg |