If your mail items do not have a tracking number unfortunately we will not be able to locate them.
If you have a tracking number you may track it down here. Alternatively, you may wish to track it directly at the destination country's Post. Click here for a complete list per country https://www.postoffice.com/.
If you were unsuccessful, we can investigate this if 30 days from the posting date has elapsed. Please complete the attached form and enclose a copy of any registration receipt/s, receipt/s of posting, a copy of an original purchase invoice of contents to provide evidence of cost price and any other supporting documentation and send by email on info@maltapost.com