SendOn

How it Works

• How does SendOn work?
• Where do I insert my SendOn code in the shipping address?
• When are the SendOn items dispatched from hubs?
• How much does the service cost and how can I pay for deliveries?

Hub Addresses

• SendOn Hub Addresses
• I am shopping from eBay and when entering my SendOn USA address, I am notified that the shipping address doesn’t match postal service records. What can I do?
• I am shopping from Amazon Germany using Germany SendOn address and it is suggesting a different address
• I am shopping from Amazon Italy using the SendOn Italy address, and it is suggesting a different address.
• I am shopping from a UK online shop using UK Priority SendOn address and it is suggesting a different address.

Hub Telephone Numbers and Opening Hours

• SendOn Hubs Telephone Numbers
• SendOn Hubs Opening Hours

Maximum Parcel Dimensions

• Items on a Separate Pallet
• What are the maximum weight and dimensions allowed when using the SendOn service?
• What are the maximum weight and dimensions for transportations of items through the USA hub?

SendOn Insurance

• Can I insure more than one item?
• I would like to insure my SendOn online shopping. What must I do?

Prohibited Items

• General Information on Prohibited Items
• Standard Shipping
• Priority Shipping

Frequently Asked Questions

• When should I buy SendOn so that my items arrive by Christimas?
• Can I use the SendOn addresses to purchase from any online seller?
• I am new to SendOn, What do I need to do to apply for the service?
• Are my personal details kept private?
• What is the difference between Priority Shipping and Standard Shipping?
• Should I insert my SendOn code in the shipping address?

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Terms & Conditions

• SendOn Terms and Conditions